Friday, October 01, 2010

Dropping The Ball

After 3 months of false charges from my phone and internet company and a 3 hour phone call this morning, I finally got my internet again.  Can you believe I was being charged for 3 months of service I have not had?  They insisted I had internet.  Believe me, I know when I don't have internet.  3 hours of being passed person to person and FINALLY they drop all the charges.  They were basically calling me a liar and saying I've had it all this time.  Sheesh.  Turns out, someone just forgot to note on the records that I cancelled all my services with them 3 months ago.  No, I haven't had internet all this time, it just wasn't in their notes and they didn't mind at all continuing to charge me.  After getting several hundred dollars dropped and an apology, I'm happy. :D

1 comment:

Bonnie said...

Wow--I've been trying to comment on your page (with the cupcakes) and it wouldn't let me. But this link worked. So good that you got that straightened out. We have had regular phone service in a year and still get a bill every month for the same $15. We've called several times and nothing ever happens. Amazing!

Loved the cupcakes! I will have to try that. My kids won't tounch pineapple, but maybe they will like that. Trouble is we can't by marachino cherries here. No such thing in NZ. We have to by glazed (think fruit cake) cherries.

Jealous about your class! Wish I could do something like that.